Member Rights, Privacy and Equity

This website contains general information about the dental plan for HUSKY Health or resources for your oral health.
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RIGHTS AND RESPONSIBILITIES

HUSKY Health members have rights and responsibilities when receiving dental services.


Your rights

Your Responsibilities:

Your Privacy:

Protecting your privacy is very important to us. We have many procedures in place to be sure we protect the health information we have about you. This information includes:

The Connecticut Department of Social Services (DSS) has created a Notice of Privacy Practices that tells you how health information we have about you is shared for our normal daily operations and when we are required by law to share it. It also tells you what your privacy rights are. If you would like to see a copy of our Privacy Notice, please click here. If you have questions about the Privacy Notice, please contact our Member Service Center at 1-855-CT-DENTAL (1-855-283-3682).

The Connecticut Department of Social Services (DSS) has created a Notice of Privacy Practices that tells you how health information we have about you is shared for our normal daily operations and when we are required by law to share it. It also tells you what your privacy rights are. If you would like to see a copy of our Privacy Notice, please click here. If you have questions about the Privacy Notice, please contact our Member Service Center at 1-855-CT-DENTAL (1-855-283-3682).

Our Commitment to Oral Health Equity:

Call us at 855-CT-DENTAL (855-283-3682), Monday to Friday 8:00AM to 5:00PM and we can help you find a Dental Home for you and your family.

Discrimination is Against the Law

The Connecticut Dental Health Partnership complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Connecticut Dental Health Partnership does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

The Connecticut Dental Health Partnership:

If you need these services, contact us.

 

If you believe that The Connecticut Dental Health Partnership has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Compliance Officer
P.O. Box 486
Farmington, CT 06034-0486
(855) CT-DENTAL
TTY: 711

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, [Name and Title of Civil Rights Coordinator] is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.