Contact Us
Members:
Let us help you find a dentist, make an appointment or answer questions about your benefits. Our Member Services team is here to help you:
Monday – Friday from 8:00 AM to 5:00 PM.
Average speed to pick up your calls is just 23 seconds!
Call us or simply login to “send us an email”:
Log in here.
Providers and Community Partners:
Our Call Center team is right here in Connecticut, ready to answer your questions:
Monday-Friday from 8:00 AM to 5:00 PM.
Toll Free Numbers
Prior Authorization Requests and Inquiries –
Mailing Addresses:
Prior Authorization and Post Procedure Authorizations Requests for Non-Orthodontic Services:
CT Medicaid Prior Authorizations
CO/Dental Benefit Management/BeneCare
555 E. City Ave., Ste. 600
Bala Cynwyd, PA 19004
Prior Authorization for Orthodontic Treatment Requests:
Orthodontic Case Review
C/O BeneCare Dental Plans
195 Scott Swamp Road, Suite 101
Farmington, CT 06032
