The Department of Social Services (DSS) is conducting a Provider Satisfaction Survey to obtain your feedback on the services provided by Gainwell Technologies.

Our goal is to consistently improve our service to you in all areas. Your comments on Gainwell Technologies’ performance as well as areas which still require attention are appreciated and will assist us in serving you better. Learn how to access the survey here.

In partnership with the Connecticut Department of Social Services, the Connecticut Oral Health Initiative is hosting a forum for dental providers who serve HUSKY Health members to learn about your experience in the network and generate recommendations for improvement.  Preregistration required. Zoom link will be provided after registration.

October 10, 2024 – Virtual Meeting 

Click here to register.

  • Labeling and Mounting of Radiographs
  • Provider Survey coming Oct 1
  • Updated Provider Manual
  • Ortho Instructions
  • New Periodontal Benefit
  • Procedures for Updating Client 3rd Party Liability Info
  • 2nd Annual Cleaning / Adults – Chronic Conditions Listing

P.E.R.I.O.: Patient Empowerment to Reduce Inferior Outcomes

This webinar reviews key strategies to emphasize the impacts of periodontal disease on oral and overall health and the critical importance of effective and timely diagnosis and treatment as well as optimal strategies for long-term maintenance of treatment outcomes. Tuesday, July 16, 2024 @ 7 p.m. ET

More information here.

Recoupment of Interim Payment:

The Department of Social Services (DSS) has been monitoring claim levels for all providers that received an interim payment due to the Change Healthcare Cyber Attack and has determined that most providers are back to normal payment levels based on their claim cycle payments in April and May. Those providers determined to be back at their normal payment levels will have the full interim payment recouped in the May 24, 2024 claim cycle. Providers will see this in their Remittance Advice (RA) dated May 29, 2024. DSS will continue monitoring all other provider claim levels. Providers should expect to see the interim payment recouped in full in a future claim cycle, no later than September 30, 2024.